MSPs to Benefit from Converged Voice Management Tips
October 14, 2009
By Stefania Viscusi
, Assignment Desk Editor
The free Webinar, which features presenters Amit Kapoor, Tone Software’s Director of Strategic Technology Advancement and Paul Wiggins, Convergence (News
) Technology Manager at Tone Software Corporation, is happening on Wednesday, October 21, 2009 at 2:00 PM EDT / 11:00 AM PDT.
Due to an increasingly competitive communications marketplace, the need for quality cutting edge services is on the rise. This includes an increasing demand for workforce mobility, UC and collaboration services.
As a result, managed service providers are being asked also deliver services that can remotely manage their client’s converged voice and data networks.
For a closer look at the topic, the free Webinar will also look at how existing service staff can handle convergence management support load as well as how to package remote managed services for customers, and more.
Stefania Viscusi is an assignment editor for TMCnet, covering VoIP, CRM, call center and wireless technologies. To read more of Stefania’s articles, please visit her columnist page.
Edited by Stefania Viscusi