Improving QoE with VoIP Monitoring

In VoIP monitoring news this week, RADCOM, a company who manufactures, markets and supports network testing and monitoring for Voice over Internet Protocol, or VoIP, IP Multimedia Subsystem (News - Alert) (IMS) and voice and data networks, is touting its QiSolve solution, a vendor agnostic quality of experience (QoE)-based self-optimizing network (SON) solution for LTE (News - Alert), UMTS and CDMA networks.

RADCOM’s test and service monitoring solutions are used in the development and installation of network equipment, as well as in the maintenance and customer care of operational networks. QiSolve gathers, correlates and analyzes network intelligence from the Radio Access Network (RAN) and Packet Core network, which helps provide real-time insights into network performance while at the same time providing insight into subscribers' QoE.

This SON solution can interact with policy and charging control and traffic management solutions such as policy management, policy enforcement, service gateways and video optimization systems. Furthermore, it can trigger corrective actions in various network elements to automatically optimize network performance and resolve customer experience issues.

QiSolve ultimately helps improve subscriber QoE, monetize network resources and differentiate their services, while reducing congestion and deferring the need for costly investments in additional network capacity.

"Self-optimizing mechanisms increase network performance and quality while reducing minimizing operational efforts," said Eyal Harari, RADCOM's VP Products and Marketing, in a statement. "Operators are looking for self-optimization solutions based on real-time network monitoring.”

According to Harari, QiSolve provides the critical network intelligence that can identify RAN and Core performance degradation as well as identify which subscribers are affected to enable proactive automatic real-time solutions.

QiSolve is currently being featured at this year's Mobile World Congress (News - Alert), taking place now in Barcelona, Spain.

Edited by Allison Boccamazzo