New Voice QoS Enhancements in Unicoi Systems' Latest Version of Fusion Voice Engine

Unicoi Systems, Inc., a provider of IP-based voice and video processing solutions, recently revealed the latest version of Fusion Voice Engine, its carrier-grade VoIP processing solution that now features new PLC algorithm enhancements.

Armed with a newly restructured packet loss concealment algorithm (PLC), the improved Fusion Voice Engine is capable of accommodating up to10 percent packet loss, enabling it to preserve high audio quality even in poor networking conditions with heavy packet loss.

The phenomenon of ‘lost audio packets’ is common to 3G, 4G (LTE (News - Alert)), and VoIP voice calls. While, one to five percent packet loss is considered normal and can be accommodated by available PLCs, larger amounts of packet loss can be difficult to handle, creating notable issues and seriously affecting the audio quality – especially in areas with poor cell tower reception, interference, or slow network traffic.

Unicoi's enhanced Fusion Voice Engine has been designed to help maintain quality voice calls under poor networking conditions.

By providing 3G, 4G (LTE) and VoIP providers with a tool to preserve high quality audio even in poor networking conditions, the enhanced Fusion Voice is sure to gain a competitive edge over its competing voice engine solutions.

“We are thrilled with the new PLC algorithm enhancements to the Fusion Voice Engine. In the past, you could basically assume a steady stream of voice call data via POTS or a traditional PBX (News - Alert),” explained CEO and Founder, Greg Coonley, in a statement.

“With mobile and VoIP telecommunications, you trade some of that reliability for mobility and flexibility. But with the mobile and VoIP markets exploding as they are, we knew we had to cater to a wider-range of environments. The new PLC algorithm does just that.”

According to its maker, the Fusion Voice Engine allows developers, service providers and device manufacturers to easily build complex voice processing technology into their products without worrying about the effects of delay, jitter, packet loss, background noise and echo.

Earlier this year, Unicoi Systems announced that it was going to power Raven Electronics’ M4x platform. Raven has been leveraging Unicoi’s InstaVoIP Module’s software and hardware to expand its capabilities and address the growing demands from telecommunications customers.

Edited by Allison Boccamazzo