Voice Management: How to Boost VoIP Quality
October 15, 2010
By Stefania Viscusi
, Assignment Desk Editor
VoIP continues to be a leading communications choice for businesses and consumers across the globe.
In fact, ABI recently predicted that the market for VoIP services will double by 2015 and exceed $20 billion.
Along with this continuing growth comes the need for improved voice management and quality of service.
Finding and resolving call quality issues becomes more complicated as networks converge because problems with calls usually stem from the underlying network infrastructure, capacity, and traffic levels occurring at the time of degradation.
Pinpointing and resolving these types of issues can become daunting- and even VoIP analytics tools which can offer some help- frequently fail to accurately identify and correct some issues.
The only sure fix is an integrated, holistic management of both VoIP QoS and the underlying converged network.
For a closer look at how to achieve this, Tone Software (News - Alert) is sponsoring a Webinar on Tuesday Oct. 26 at 2PM EST titled, “Six Critical Steps to Boost VoIP Quality & Converged Network Service Levels.”
The free Webinar event will highlight how to close “management gaps” endangering VoIP QoS as well as how reduce the cost of deploying and supporting VoIP and converged voice services.
Guest presenters Amit Kapoor, director of Strategic Technology Advancement at Tone Software and Paul Wiggins, Convergence (News - Alert) Technology manager at Tone Software will also share ways to equip existing staff to handle the growing VoIP quality support loads as well as steps to manage ongoing voice quality levels as VoIP traffic changes and grows.
This is an event you don’t want to miss. Register Now!Stefania Viscusi is an assignment editor for TMCnet, covering voice and Voice over IP technologies. She also oversees production of TMCnet's e-Newsletters in the areas of Internet telephony and speech technology. To read more of Stefania's articles, please visit her columnist page.
Edited by Stefania Viscusi