Free Webinar Offers Steps to Better Voice Management, VoIP Quality
September 28, 2010
By Stefania Viscusi
, Assignment Desk Editor
With the number of businesses continuing to make the move to VoIP and converged communications today, the need for better voice management has never been greater.
Both VoIP quality of service and converged network performance are critical to success as a number of issues that arise with VoIP calls relate problems with the complex underlying network infrastructure, capacity and traffic levels occurring at the time of quality degradation.
Finding and solving the real cause of quality and service issues can become frustrating – even VoIP analytics tools – which offer some help frequently fail to accurately identify and correct some issues.
The answer: integrated, holistic management of BOTH VoIP QoS and the underlying Converged Network.
To provide additional insight on this topic, Tone Software (News - Alert) is sponsoring a Webinar on Tuesday Oct. 26 at 2PM EST titled, “Six Critical Steps to Boost VoIP Quality & Converged Network Service Levels.”
The free Webinar event will highlight how to close “management gaps” endangering VoIP QoS as well as how reduce the cost of deploying and supporting VoIP and converged voice services.Guest presenters Amit Kapoor, director of Strategic Technology Advancement at Tone Software and Paul Wiggins, Convergence (News - Alert) Technology manager at Tone Software will also share ways equip existing staff to handle the growing VoIP quality support load as well as steps to manage ongoing voice quality levels as VoIP traffic changes and grows.
Don’t wait, Register Now!Stefania Viscusi is an assignment editor for TMCnet, covering voice and Voice over IP technologies. She also oversees production of TMCnet's e-Newsletters in the areas of Internet telephony and speech technology. To read more of Stefania's articles, please visit her columnist page.
Edited by Stefania Viscusi